Degraded Performance and Page Load Failures

Incident Report for Omnea

Resolved

This incident has been resolved.
Posted Apr 04, 2025 - 15:55 BST

Monitoring

The issue with our third-party provider appears to have stabilized. However, we are continuing to monitor the situation closely to ensure full recovery.

We will provide further updates if we observe any recurrence. Thank you for your patience.
Posted Apr 04, 2025 - 15:54 BST

Identified

We have identified an issue with a third-party provider which is causing degraded performance and preventing some pages in our web application from loading. We are actively working with their team on a resolution and will provide updates as soon as we have more information.

Thank you for your patience while we work to restore full functionality.
Posted Apr 04, 2025 - 13:03 BST

Investigating

We are currently experiencing degraded performance, causing some pages in our web application to fail to load. Our team is actively investigating the issue, and we will provide updates as soon as we have more information. Thank you for your patience.
Posted Apr 04, 2025 - 12:08 BST
This incident affected: Omnea Platform.