Resolved -
Monitoring has shown no further degradation. The third-party services affected by the AWS outage are showing a return to operational status.
Oct 20, 14:05 BST
Update -
We are continuing to monitor for any further issues.
Oct 20, 10:45 BST
Monitoring -
The AWS regional outage continues to recover. Third-party services such as SSO login functionality has now been restored, and most users should be able to sign in as normal. There will likely be a backlog of notifications and processing caused by this disruption, so we will continue to monitor, and provide another update once all systems are confirmed as fully operational.
Oct 20, 10:40 BST
Identified -
A regional AWS outage has affected certain parts of the Omnea service. Whilst the Omnea main platform functionality is still running, functionality that leverages third-party services such as SSO, notifications, and file imports, are currently experiencing degraded performance.
Oct 20, 08:00 BST